Report Security Issues
EcoRiderX prioritizes the security of our website and your data, and we invite responsible reporting of vulnerabilities as of October 19, 2025, at 10:17 PM +07. Your help strengthens our platform from Oviedo, FL.
If you detect a potential security issue on EcoRiderX.com, please email security@ecoriderx.com with a comprehensive report. Include your name, contact details, a detailed description of the vulnerability, reproducible steps, and any supporting evidence (e.g., screenshots or code snippets). We aim to acknowledge your report within 48 hours and will investigate thoroughly, providing updates on resolution.
We offer rewards for valid, responsibly disclosed vulnerabilities, with amounts assessed based on severity and impact at our discretion. Do not attempt to exploit, share, or publicize the issue prior to our resolution to avoid legal consequences. For urgent concerns outside
business hours, call +1 (407) 998-8091, though email is preferred for documentation. Our team operates Monday-Friday, 9 AM to 6 PM EST, and we value your partnership in maintaining a secure shopping experience.
Email: contact@ecoriderx.com
Phone: +1 (407) 998-8091
Address: 3117 Buffington Place, Oviedo, FL 32765, USA