Welcome to EcoRiderX E-Bikes, where we prioritize transparency and security in every transaction. This Billing Policy outlines our practices as of October 19, 2025, at 10:17 PM +07, ensuring a smooth purchasing experience from our Oviedo, FL headquarters.

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We accept a wide array of payment methods to suit your needs, including Klarna, Affirm, Afterpay, PayPal, Apple Pay, and Google Pay. All payments are processed securely through our facility at 3117 Buffington Place, Oviedo, FL 32765, using industry-standard encryption and PCI-DSS compliant systems. We do not store full credit card information; this is managed by trusted third-party processors to protect your data.

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Invoices are generated at the time of order and include all applicable taxes based on your shipping location, with prices listed in USD. For subscription or financing options (e.g., Klarna or Affirm), additional terms will be presented during checkout and must be agreed upon separately. EcoRiderX reserves the right to adjust pricing due to market changes, with notifications sent via email or posted on our website.

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If you encounter billing issues—such as incorrect charges or unauthorized transactions—please contact our support team within 30 days at +1 (407) 998-8091 or contact@ecoriderx.com. Our team is available Monday through Friday, 9 AM to 6 PM EST, to assist and resolve disputes promptly. Late payments may result in order delays or cancellations, and we are not liable for charges due to compromised payment methods—keep your account secure.

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 Email: contact@ecoriderx.com

Phone: +1 (407) 998-8091

Address: 3117 Buffington Place, Oviedo, FL 32765, USA